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Celebrated
Lives
November 2003
Thank you for all the assistance that
you gave me last year with my husband. When Bob was dying of cancer,
you were there to help me in the last six months of his life and you
are still there for me. . As you know his dying wish was to be at home
with me and Bear (our 13 year old Newfie dog).
Well with all the help I got with the
hospital bed, linen, the wheelchair loan, volunteers and moral support
I got from Hospice, I was able to keep Bob, my husband, home with me.
He used to tell me when I came home from work about the volunteer that
came and sat with him. He enjoyed many conversations with them. One
even brought us a couple of homemade preserves as Bob had mentioned how
much he liked homemade things. They seemed to go out of their way to be
kind and gentle with him.
This was a big change for us since we
were very private people and then all of sudden we had to have
strangers coming into our home and we had to depend on strangers. Well,
they may have been strangers when they first came in but they certainly
became a part of our family shortly after.
I do not know how I could possibly
repay your kindness. Even after Bob's death your volunteers and staff
keep in touch with me. I feel that if I ever need someone to talk to I
know where to go.
I always speak of your kindness to
people at work and tell them that if the day ever came that they need
support for a sick member of their family that Hospice is the place to
go. Again I want to Thank You and God Bless you for your caring.
Your Friend,
A Wife
August 12, 2004
My husband David was diagnosed with
terminal cancer in August 2003. He was 26 years old. It was during this
first month that David and I first became acquainted with the staff and
volunteers of Hospice. You immediately came to our aid with guidance
and support. The experience and insight offered by the volunteer's and
staff helped us cope with initial days of shock and grief. Your
continued involvement aided David and I, as well as our families, by
providing much needed moral support, guidance and friendship.
David died on January 8, 2004.
The support we received from Hospice
came in many forms, including; encouragement, conversation, warm
blankets, comforting food, friendship, and sometimes just a warm
knowing smile. David's parents, who were from Mexico and spoke only
Spanish, were overwhelmed by the support and the kindness they received
during their time with David. Even with the language barrier, the staff
and volunteers of your agency managed to spend time with them, cried
with them, offered them friendship, as well as some Christmas presents
as they were far from their home. David's father was continually amazed
at how supported he felt.
Given David's young age and the fact
that I grew up in this City, we were both very fortunate to have been
surrounded by many friends and family during this most difficult time
in our lives. Staff from your agency would check in on us regularly,
but were very respectful of our space and individual needs. We were not
completely dependent on your agency for support, but were happy to
receive it. For those with very little family support your agency would
be indispensable.
The support we received made the
dying process less scary for both of us. David and I would often count
our many blessings, even in the last days of his life, and the support
we received was at the top of our list. I can't count the number of
times David said thank you to staff on a daily basis, and when I think
about our stay the last two months of his life, these two words stand
out for me, and for that I am very grateful. David felt comfortable to
talk with staff and volunteers about his fears of dying and his
philosophy of life. David had a gift with being honest about his
feelings and staff was always receptive and really listened to him.
Being in the helping profession
myself and offering grief support to others is part of my job
description. Through my experience with Hospice I learned many skills
which I believe will make me better at my own profession. The excellent
care and support provided by Hospice will be forever ingrained in my
mind. You helped me through the most difficult time in my life and
thank you hardly seems enough.
It is my belief that the services
that Hospice provides to the community are indispensable and are
extremely deserving of recognition and support.
Sincerely,
A Wife
September 7, 2005
In May of this year my grandfather,
Patrick, was admitted to the hospital with cancer of the liver. Within
a few weeks it was determined that the cancer had spread throughout his
body and he was given only two months to live. This diagnosis was very
sudden and, as you can surely imagine, hit our family very hard.
My grandfather passed away on July 8,
2005.
Our family will be eternally grateful
that the man we all loved and cherished was able to spend the final lag
of his journey under the care of your agency. The care and
understanding of the staff and volunteers went above and beyond the
call of duty and will forever be remembered. In a time of great
sadness, we were able to seek solace in knowing that my
grandfather’s comfort was of top priority.
I recall my mother and several others
members of our family commenting on the incredible support that was
provided by your agency throughout his stay in the hospital. The
literature explaining the process of death was incredibly informative
and allowed us to prepare, as much as is humanly possible, for the
inevitable. The counseling services were superior and so very readily
accessible. Your entire network of support was incredibly appreciated
by every visitor, and most especially by my granddad.
When my grandfather was medically
discharged from the hospital’s active care floor, our family
was very distressed that he was being asked to leave the hospital at
this critical time in his illness. When I called you for help, your
agency immediately came to our rescue. Your staff worked with the
hospital staff to find him a place in the Palliative Care Unit where he
could spend his final days and hours with loved ones in an atmosphere
that was a virtual home. The hospital’s Palliative Care Unit
offered an environment of comfort and expert medical care. Your
agency’s staff and volunteers were always there to listen and
care and helped to make this difficult time much easier for all of us.
As time goes on and our family begins
to heal, I will continue to remember the extraordinary contribution
your agency makes to patients, families and friends. I know your work
is an endless cycle and a precious gift to those facing the end of
life. Just last week, my grandmother received a follow-up call from
your agency to find out how she was doing, and this is a true testament
to your dedication to be there until the very end, and even beyond.
On behalf of myself and my family, I
wish to thank the staff and volunteers of your agency from the very
bottom of my heart.
Sincerely,
A Granddaughter
September 29, 2006
One of the worse things about caring
for a loved one who has a terminal illness is the sense of isolation
that you feel. As the main caregiver, I began to feel
overwhelmed by everything. I needed help coping with my own
grief but there never seemed to be anytime to just sit down and cry.
That is when I contacted Hospice for
help. The volunteer that was assigned to me was truly
incredible. Let me tell you what she did.
- She listened (non-judgmentally)
when I need to talk.
- She helped me get
groceries, picked up medicine at the drug store when I
couldn't get out
- When I was physically/emotionally
& spiritually exhausted, she stayed with my niece so I could
get completely away from everything for a few hours, thus giving me
time to regenerated so I could carry on.
- She talked to my niece,
read her the bible when she wanted, gave
her medicine, sat quietly
with her when she didn't want to talk but didn't want
to be alone.
- When I finally placed my niece
into Palliative Care, your volunteer visited us at the hospital and
continued to offer comfort & support.
- When I was particularly stressed
about making funeral arrangements she offered to come with me. I don't
know how I would have managed without her support.
- When it was over she showed up at
the funeral parlor to offer her condolences to the family and just
before I returned home she visited one more time to wish me well, and
inform me that grief counseling was available when/if I felt
that I might need it.
Many wonderful people provided help to
my niece & I for her physical needs as her health continued to
deteriorate. Only Hospice offered emotional
& spiritual support. Only Hospice offered materials
explaining how to tell children of different ages about a
parent's coming death...or the different challenges that my
niece & I would be facing as her illness progressed.
(The Caregivers Guide and How Do I Cope?).
While medical assistance is crucial
when one is ill that alone is not enough. All aspects of a person's
health need to be dealt with during a time of crisis for these are
equally important. Hospice provided that help by focusing on a
human being, by offering support & caring in a world
that had suddenly become very hostile.
Reflecting back over the past two
months, I know that because of the kindness & compassion
that Hospice offered to my niece and me, it was a
little easier for us to get through what was the worse experience of
our lives. If she were alive today, I know she would thank you herself
for treating her as a person, not just a person with Cancer.
Hospice provides a much needed
service to seriously ill people and their families and yet many people
still do not know about it. I can only image this must be because of
lack of funding because anyone who has heard of it has nothing
but good things to say.
Sincerely,
A Grateful Aunt
May
2007
In December 2005, my husband Kempton
was told his Leukemia was terminal. We felt as though someone had
pulled the rug out from under our feet. We weren’t ready for
this. We were retired and had a good life. We did a lot of traveling
and all at once we couldn’t make plans any more. We thought
that this was something that happened to other families – not
to us. But, it did.
I wasn’t prepared for being
a caregiver and facing the rest of my life without Kempton. In one
moment, everything changed. I felt numb, as if someone had hit me over
the head. I was stunned. Our happy, carefree life suddenly revolved
around appointments and trips to the hospital; preparing wills and
making funeral arrangements; and, waiting for someone else to tell us
what to do.
As Kempton grew more ill, he began to
sleep a lot and I began to feel very isolated and lonely. I read a lot
and looked for information everywhere to help. That is when I called
Hospice. I needed someone to talk to and to share my burden with. It
was the best call I made.
Hospice had a Day Program for Kempton
and a Family Caregiver Lunch & Learn Program for me. Once a
week, I brought Kempton to the Hospice House for the day. He enjoyed
the special lunches, complimentary therapy and heart-felt discussions
with the volunteers and staff. He told them stories of his life and
shared his regrets and special memories. There were tears of sadness
along with much laughter and fun. Kempton fully lived on the days he
came to Hospice and I had a day off to rest and rejuvenate.
I attended the Hospice Caregiver Lunch
& Learn Program and found it to be very educational and
supportive. I enjoyed meeting the other caregivers, sharing stories and
all the support offered to me. The guest speakers who came to this
program were wonderful. I learned important life skills - like how to
cope with Christmas. Dr. Chris O’Brien’s session on
pain and symptom management and advance care planning was particularly
helpful.
Hospice helped us cope with the final
months of Kempton’s life before he died on March 12, 2007. I
am now attending their Grief Support Group and plan to join the Friends
of Hospice in the future to thank them and support their work.
Few of us are prepared to face a life
threatening illness, caregiving or the loss of a loved one.
Don’t try to do it alone. Call Hospice - they can help.
Sincerely,
Kathy Crawford
Loving Wife September 2009
My
husband suffered a stroke when he was 49 and had ill health until his
death at 83. He was not able to go back to work but worked as an artist
from his home. Luckily, I had gone back to school and back to
work. We had 5 children to support.
I first phoned this agency
in order to inquire as to their services. After introductions on the
phone, a very understanding person said “You might be interested in the
Caregiver Coarse we are providing in the next week.” I said “I hadn’t
thought of myself as a care giver but what better way to find out about
a service than to participate”
I found I was a caregiver and it
was wonderful to find others in very similar situations as myself. Not
only did I find out what services this agency provided but what other
agencies were in the area and what they provided. I later took
advantage of this information.
Lunch was provided at the
meetings which were held in an old well kept house in an informal
setting. The meetings had a sacred atmosphere and trust. The leader
gave us a chance to share experiences, to pick up ideas, plus provide
experienced guest speakers to inform us and encourage us to
ask questions and share ideas. It humbled me that others would share
their troubles and joys with me. I appreciated a service who knew
how to provide the atmosphere, the people, the program and had the
desire to do this. – not an easy task.
The most important
information I received was “a caregiver must take care of his or
herself” I knew this before but after attending the session, I really
knew it and acted upon it.
After my husband’s death, I attended
this agency’s grief support group. The message I received during their
evening sessions, which both myself and daughter attended, was a few
words on a fridge magnet which the agency provided. “Don’t cry
because it’s over, Smile because it happened.” This agency helped me do
this.
The service also provided me with a mentor who became a
special friend and who introduced me to the philosophy of “living in
the moment.”
I can’t say enough nice things about Hospice. Our
city and it’s citizens benefit tremendously because this agency is
here.
Thank you for your support, Jo Stackhouse September 8, 2009
To: The Review Committee for the 2009 Donner Canadian Foundation Awards
Thank
you for the opportunity to support one of the agencies who have
provided vital and relevant services for 25 years to individuals and
families living within our city.
Maintaining a
non-profit service organization has never been easy due to competition
and limited funds both public and private. However this agency
has been able to not only maintain services but develop new programs as
community needs evolve. They have taken leadership in creating quality
services that focuses on the clients and their
families/caregivers. Their services are mostly conducted by
volunteers who are recruited and trained by the organization.
Loyalty to this organization is an indicator of its respectful
management.
I represent a health care organization that works
with this agency and together we promote each others’ services so that
clients and their families have the potential to receive all the
supports that are available to help them cope. As this
organization develops programs and services, we will continue to work
with them. Currently this organization has embarked on a very
challenging process of creating a large new enhanced service and I have
no doubts that they will be successful in its implementation and
maintenance due to their long record of achievements.
I would recommend this agency for an award that honors a non-profit agency, that provides quality, well-managed services.
Dawn-Marie Buck Administrative Director, Extra-Mural Program and Community Health Centres Saint John Zone, Regional Health Authority “B” 16 Coburg St, Saint John, NB, E2L 3 K1
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